Online reputation management services

Own what people find when they search your name

Reviews, branded search results, profiles and response playbooks - built on real customers and real content, never on fake reviews or suppression tricks.

Ask AI about D3Logics ChatGPT Perplexity Claude
  • 14+ years in search
  • 50+ specialists in-house
  • 4 offices, 3 countries

Trusted by 500+ brands across India and worldwide

What we do

Reputation management that holds up

Branded search is the last thing a buyer checks before contacting you. It is worth controlling what is there.

Branded SERP audit

What actually ranks for your company name, your founders and "brand + reviews" - and which results are costing you enquiries.

Review generation

A repeatable way to ask satisfied customers at the moment they are most likely to say yes, by WhatsApp, SMS or QR.

Review response

Reply playbooks by scenario, so difficult reviews get a calm, consistent answer within hours rather than an argument.

Owned asset building

Profiles, About and leadership pages, case studies and press that legitimately occupy branded results.

Policy-based removals

Reporting reviews and content that genuinely violate a platform's policies - the only removal route that works.

Monitoring and alerts

Brand mention, review and search monitoring so you hear about a problem from us rather than from a customer.

Full scope

Everything included in reputation management

What a business actually needs here varies enormously. The audit decides the priority order.

Audit

  • Branded SERP mapping
  • Review platform inventory
  • Sentiment baseline
  • Competitor comparison
  • Founder and executive search
  • Risk list
  • Priority roadmap

Reviews

  • Google review generation
  • QR and SMS request flows
  • WhatsApp review campaigns
  • Review widgets on site
  • Response templates
  • Escalation rules
  • Volume and rating tracking

Platforms

  • Google Business Profile
  • Justdial and Sulekha
  • Trustpilot and G2
  • Glassdoor and AmbitionBox
  • Facebook recommendations
  • Industry directories
  • App store reviews

Owned assets

  • About and leadership pages
  • Founder profiles
  • Case studies
  • Press and media page
  • Wikipedia-eligible sourcing
  • LinkedIn optimisation
  • YouTube presence

Content

  • Brand-term content
  • Comparison and alternative pages
  • FAQ and objection content
  • Crisis holding statements
  • Editorial outreach
  • Guest contributions
  • Schema for entities

Response

  • Tone of voice guide
  • Scenario playbooks
  • Response SLAs
  • Escalation matrix
  • Legal referral triggers
  • Internal training
  • Post-incident review

Monitoring

  • Brand mention alerts
  • Review notifications
  • Rank tracking for brand terms
  • Sentiment trend
  • Competitor monitoring
  • Monthly reporting
  • Quarterly strategy review

Recruitment

  • Employer brand audit
  • Glassdoor strategy
  • Careers page content
  • Employee review programme
  • Response to ex-employee reviews
  • Culture content
  • Candidate FAQ

How we work

How we handle reputation, and what we refuse to do

This industry has a lot of practices that make things worse. Here is where we stand.

No fake or bought reviews

They get detected and removed, they can suspend your profile, and in many markets they are illegal. We build a system that asks real customers instead.

No suppression spam

Mass-publishing thin profiles to bury a result is a scaled-content problem that rarely works and often backfires.

Removals only on policy grounds

We report content that genuinely breaks a platform's rules. Nobody can have a lawful, accurate negative review deleted - anyone claiming otherwise is selling you something.

Respond, do not argue

A calm, specific reply to a bad review reads better to the next hundred people than winning the argument ever will.

Fix the cause too

If the reviews are consistently about one thing, that is an operations problem. We will say so rather than manage the symptom.

You own every account

Profiles, review platforms and monitoring tools are registered in your name.

Our work

Brands we work with

Hover any screen to scroll through the live design.

The process

How reputation work actually runs

  1. 01

    Audit

    Map page one for your brand terms, inventory every review platform, and establish a sentiment and rating baseline you can be measured against.

  2. 02

    Stabilise

    Claim and secure profiles, put response playbooks in place, and start replying to the backlog properly.

  3. 03

    Build

    Turn on review generation, publish the owned assets that should rank for your name, and strengthen the profiles you control.

  4. 04

    Monitor

    Alerts, monthly reporting on rating and sentiment, and a quarterly review of what the feedback is actually telling you.

Who does the work

An in-house team you can actually reach

No reseller chain and no anonymous account. You know who is doing the work and how to contact them.

In-house specialists

Strategy, execution and reporting handled by our own team in Jaipur - never passed on.

A named manager

One person owns your account, joins the calls and answers the phone.

Hours that overlap

Jaipur, Dubai and Vancouver offices cover IST, GST, GMT and EST working hours.

Standards

The things we refuse to compromise on

Every build is checked against practical standards that affect trust, search, conversion and day-to-day operations.

Real reviews only

From actual customers, through a process your team can run without us.

Platform-compliant

Nothing that would fail a manual review or risk a profile suspension.

Your accounts

Every profile and tool registered in your name, removable at any time.

Honest reporting

Rating, volume and sentiment reported as they are, including the months that go backwards.

Case studies

Case studies from real client projects

Multi-city service businessSEO landing page system

SEO Landing Page System

A reusable landing-page structure for city and campaign pages, with FAQ schema, internal links and one focused conversion block.

Key results

150%growth in traffic
25%growth in business
D2C ecommerce brandEcommerce store build

Ecommerce Website Experience

Product browsing, category clarity and product-page trust rebuilt around how buyers actually shop, through to a calmer checkout.

Local service brandWebsite redesign

Local Service Website Redesign

Cleaner page hierarchy, mobile-first sections and SEO-ready FAQs, with call and enquiry actions on every screen.

FAQ

Reputation questions, answered straight

Only if it genuinely violates Google's policies - fake, off-topic, spam, conflict of interest or prohibited content. A lawful, accurate review from a real customer cannot be removed by anyone, and any agency promising otherwise is either lying or planning something that will get your profile suspended. What we can do is get you enough genuine reviews that one bad one stops mattering, and reply to it in a way that reads well to everyone who sees it.

Review volume and rating start moving within four to eight weeks once a generation system is running. Changing what ranks on page one for your brand name takes three to six months, because it depends on building assets that legitimately deserve to rank.

No. Bought reviews get detected and removed, can suspend your profile, and in many jurisdictions breach consumer protection law. We build a system that asks real customers at the right moment instead - which also works permanently rather than until the next platform sweep.

Then the fix is operational, and we will tell you that. Reputation work can stop one bad experience from defining you online, but it cannot compensate for a consistent problem - and pretending otherwise wastes your money.

Yes. Employer reputation affects hiring and increasingly shows up in branded search. That work covers careers content, an internal review programme and calm, non-defensive responses to ex-employee reviews.

Indirectly, and honestly. AI answers draw on the same web Google indexes, so the more accurate, well-sourced, owned content exists about your business, the better the picture those systems have. There is no separate lever to pull.

Talk to us

Tell us what people find when they search you

Tell us what you are trying to grow. You get a named account manager, a fixed scope and a plan within 24 hours - no obligation.

Send us a message

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